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IT Support Service

Level-3 (Jobs)

JOB 1

Perform Microsoft Office Application Software.

  1. 1.
    Job-1.1: Prepare the Infographic CV using MS Word.

Condition for the job:

  • 01.
    Prepare and save a sample document to your created folder with named:
    [Your Name_ Infographic CV].

02. Paper size: A4 & Page Orientation: Portrait, Margin size: Top 1”, Bottom:

1”, Left: 0” and Right: 1”.

03. Use Fonts: Arial or other’s similar font.

04. Title text size is 24, Subtitle text size 22 and other text size is 12.

05. Title and Subtitle should be bold.

06. Number of columns: 02. Left column: width 3.21” and Right column:
width 4”.

07. Insert shape in the left column: Height 10.86″ and width 3.21”. Shape fill
color #EBF5D7.

08. Insert picture and set picture size: 2.47” × 2.47” as per sample.

04.

Exampe 5:
Prepare a Business Invoice using MS Word.

Condition for the job:

01.
Prepare and save a sample document to your created folder with named: [Your
Name_Business Invoice].

02.
Paper size:A4 & Page Orientation: Portrait, Margin size: Top 1″, Bottom: 1″, Left: 1″ and
Right: 1″.

03.
Use Fonts: Arial or other’s similar font.

04.
Use Header: Company Title and Footer: Phone, Address.

05.
Title text size is 26, Sub title text size is 16 and other text size is 12.

06.
All Title and Sub title should be bold.

07
. Logo Size: 0.9″ × 0,9″ as per sample.

08
. Set Header and Footer line size: 4.5pt.

Exampe 6:

Exampe 7:

  1. 2.
    Job-1.2: Calculate the findings from the given mark sheet using MS Excel.

Condition for the job below:

1. Prepare and save the spreadsheet to your created folder with named: [Your
Name_ Mark

Sheet].

2. From the given MARKS table. Find the result using the excel functions:

  1. 1)
    Total Marks
  2. 2)
    Max Marks
  3. 3)
    Lowest Mark
  4. 4)
    3rd highest
  5. 5)
    2nd lowest
  6. 6)
    Most Frequent Mark
  7. 7)
    Average Mark
  8. 8)
    Two Digit Round of average
  9. 9)
    Number of Student
  10. 10)
    Total Marks of Section A
  11. 11)
    Average Mark of Male Student
  12. 12)
    Average Mark of Female Student
  13. 13)
    Show pass/fail status according to marks. Minimum passing marks is 33.
  14. 14)
    Insert column if needed.

    1. 1.
      Prepare and save the spreadsheet to your created folder with named:
      (Your Name_ Cash Memo].

2.Example Prepare a dynamic cash memo using MS Excel.

Condition for the job:

2.
Apply the formula where required.

3.
Calculate Item wise total.

4
. Calculate Total price.

5
. Let’s VAT is 5%. Calculate total VAT.

6
. Discount is 5% if purchase is greater than 1000tk and 7% when purchase is

greater than 3000tk. Calculate Total Price after Discount.

7.
Calculate Net Price.

8.
The product quantity and prices are changeable.

  1. 3.
    Example 3: Prepare a wage sheet using MS Excel.

01.
Hourly Rate: 250 tk. per hour

02
. Over Time: if anyone works more than 8 hours, they will get over time.

Over time rate 500 tk. per hour

03.
Amount: Calculate amount from working hour and over time.

04
. Monthly Income: Calculate Monthly income from amount.

05.
Income Tax:

If monthly income is 12000 tk. to 32000 tk. then tax will be determining 10%,

If monthly income is 32000 tk. to 50000 tk. then tax will be determining 15%,

otherwise 0.

06
. Payment: Calculate Payment from Monthly income – income tax

07.
Insert Column if needed.

Example 4:
1. Prepare the Electricity Bill as per sample.

2. Save the file to your own folder as Electricity Bill.

3. Calculate Units Consumed= Current Units minus Previous Units.

4. Calculate Electricity Charges= If Units Consumed is less than or equal io

100, Rate per unit multiply by 10 tk. Units Consumed between 101 to 200,

Rate per unit multiply by 2 tk. Units Consumed above 200, Rate per unit

multiply by 15_tk..

  1. 4.
    Calculate Surcharge= If Electricity Charges is greater than 4000, Electricity

Charges of 10 percent. If Electricity Charges is greater than or equal to 3000

to 4000, Electricity Charges of 8 percent. !f Electricity Charges is greater

than or equal to 2000, Electricity Charges of 5 percent. If Electricity Charges

is greater than or equal to 1000, Electricity Charges of 3 percent,Otherwise,

0 percent.

6. Bill Payable =Electricity Charges plus Surcharge.

7. Print the saved document (Electricity Bill).

8. Submit to the Assessor.

Example 5: 1. Prepare the Tabulation sheet as per sample.

2. Calculate “Total” only for those students who passed all subjects (Pass Mark 33).

3. Calculate “GPA” based on “Average” as table below:

4. Calculate the “Rank” according to “Total” using proper function.

5. Save the file to your won folder as Task-2.

6. Print the saved document (Task-2)

7. submit to the Assessor.

Example 6:

  1. 1.
    Prepare and save the apreadsheet to your created folder with named: [Your

Name & Salary Sheet].

2. Prepare a salary sheet for M/S Hasan & Sons Co. Id for the month July, 2924

considering the following conditions.

House Rent:

a. When basic is 50000 or above then house rent will be 40% of Basis.

b. When busic is 30000 to 49999 thhen house rent will be 50% of Basic.

c. When basic is Below 30000 then house rent will be 35% of Basic.

04. Medical Allowance is 1500tk.

05. Education Allowance is 750tk,

06. Provident fund is 10% of Basic.

07. Calculate Gross Salary and Net Salary.

08. The basic salary is changeable. Assessor will check formula by changing there
values of Basic salary.

Powerpoint Job 1.3

  1. 5.
    Job-1.3: Prepare a presentation using MS PowerPoint.

Condition for the job below:

  1. 1.
    Create and save a presentation file the name: [Your Name_ My
    Presentation].
  2. 2.
    Write your full name and registration number on the 1st Slide. Use Arial
    font size 26 for all headings or titles and size 21 for body text. All Title
    should be bold.

3.
Insert content with caption in 2nd slide.

4.
Write down the following equation in 3rd slide. Slide Title: Equation.

  1. 6.
    Create the following sample in 4 th slide. Slide Title: Infographic.

    1. 2.
      Example 2

6
. Create a pie chart and put it in 5th slide.

1. Create and save a presentation file the name: [Your Name_ My
Presentation].

2. Write headings your full name and registration number on the 1st

Slide. Use Arial font size 26 for all or titles and size 21 for body text. All

Title should be bold.

3. Insert picture with caption in 2nd slide.

4. Write down the following equation in 3rd slide. Slide Title: Equation.

5. Create the following sample in 4th slide. Slide Title: Infographic.

6. Create a column chart and put it in 5th slide.

7. On the last slide, write “Thank You” and add animation to the slide.

8. Show your Presentation in a slide show to your Assessor..

Example 3
:
Prepare a presentation using MS PowerPoint.

1. Create and save a presentation file the name: My Presentation

2. Write your name and address on the 1t” Slide. Use Arial font

size 24 for ell headings or titles and size 20 for text body.

3. Insert picture with caption in 2nd slide.

4. Write down the following equation in 3rd slide.

(
𝑎
+
𝑏)2
=
𝑎2
+
2𝑎𝑏
+
𝑏2
(a+b)
3
= a
3
+3a
2
b+3ab
2
+b
3

5. Create the following sample in 4thslide. Title and sub title shouid be
bold.

6. Create a pie chart and put it in 5th slide.

Example 4 :

Condition for the Task-3:

Create and save a presentation file by your name: For example: ‘Sami

Presentation’. Please the following notes:

2.Should Make a presentation slide to add your name in the title on the first Slide.

Every slide Put anything be title, Font Name: Arial, Font Size: 24 for all titles and

others text size: 20. else in subtitle you want on this first slide as your wish.

3
. Insert Title “Welcome to my presentation”fonts and size 72. in second slide. Use Times New Roman Insert

any welcome picture in the slide. Add animation to the title & picture.

4. Write down the following Equation and to add notes in third slide, do the following: In Anmm rows × n

complex matrix is a rectangular array of complex numbers arranged or complex and Mmn.n columns. The

set of all m x ncomplex matrices is denoted as MmnC.

Equation

A =
(
𝟓
𝟐
𝟑
𝟒
𝟕
𝟏
𝟖
𝟓
𝟗
)
A
T
=
(
𝟓
𝟐
𝟑
𝟒
𝟕
𝟏
𝟖
𝟓
𝟗
)

5. Make a circle picture hierarchy chart (As per sample below).

  1. 7.
    Put the tilled matrix chart it accordingly (As per sample given below).

7. Last slide, place: “Thank You” Font: Times New Roman, Text size: 72 & Bold, Text Colour:

Red, Align: Center. To add ‘Grow & Tum’ animation above text.

8. To add end action button & next action button in first slide bottom. To add previous action

button & next action button in every slide bottom. To add go to beginning action button

previous action button in last slide bottom.

9. Piease, slide show to your assessor what have you done.

Example 5 :
Prepare a presentation using MS PowerPoint.

Condition for the job below:

1.Create and save a presentation fil: to your own folder named: [Your Name_ My
Presentation].

2. Write your full name and registratiou number on the 1″ Slide. Use Arial font size 26 for all

headings or titles and size 21 for body text. All Title should be bold.

3. Apply a Theme only on slide-1.

4. Write down the following equation in 2nd slidc. Slide T’itle: Equation.

5. Create the following sample in 3rd slide. Slide Title: Infographic. Add an any animation is
applying on this slide.

6. Create a funnel chart and put it in 4th slide.

JOB 2

Perform Disassemble and Assemble of PC

Example 6
:

  1. 1.
    Create and save a presentation file the nam: [Your Name_ My Presentation]).

2, Write your full name and registration number on the 1″ Slide. Use Arial font size
26 for all headings or titles and size 21 for body text. All Title should be bold.

3. Insert Title “Welcome to my presentation” in 2nd slide. Insert any picture in the
slide. Add animation to the title & picture.

4. Write down the following equation in 3rd slide. Slide Title: Equation.

7. Insert a video with caption in 6th slide.

8. Write “Thank You”, Size: 26 and add animation to the last slide.

9. Show your Presentation in a slide show to yo ir Assessor.

Example 7:

  1. 1.
    Prepare the Presentation in 1 Slide as per sample
  2. 2.
    Apply a theme only on Slide 1
  3. 3.
    Save the file name own folder as Task -1
  4. 4.
    Print the saved documents (Task-1)
  5. 5.
    Show the dcounemts to the assessor.

  1. 1.
    Project-02
    : Perform Disassemble and Assemble Desktop PC.

Disassemble parts/ devices of a CPU as mention below:

1.1
Motherboard.

1.2
Processor and Cooling Fan.

1.3
RAM.

1.4
HDD/ SSD/ NVMe/ M.2.

1.5
Optical Disk Drive (ODD).

1.6
Power Supply Unit.

  1. 2.
    Assemble a Desktop PC:

01.
Assemble parts/ devices of a CPU as mention below
:

1.1
Motherboard

1.2
Processor and Cooling Fan

1.3
RAM

1.4
HDD/ SSD/ NVMe/ M.2

1.5
Optical Disk Drive (ODD)

1.6
Power Supply Unit

Job-03

Install OS, Application Software and Utility Software with OS Backup & Recovery.

  1. 1.
    Install Windows 10/11 or Latest Version Operating System (OS)
  2. 2.
    Install Application Software
    :
    1. 2.1
      . Install Word, Excel, PowerPoint & Outlook package from Microsoft
    2. 2.2
      .
      Install Bijoy Unicode Software & Bangla Unicode fonts.
    3. 2.3
      . Install Adobe Reader
    4. 7.1.
      Install Antivirus Software.
    5. 7.2.
      Install 7zip Software.

Office.

  1. 3.
    Utility Software.
  2. 8.
    Windows OS Backup & Recovery:

4.1 .
Create windows OS Backup

4.
2.
Recover of a Windows OS from (external drive)

Job-04

Connect Workstation to exiting network and using internet.

  1. 1.
    Observe and follow all health and safety (OHS) requirements at all times.
  2. 2.
    Check the connection of workstation.
  3. 3.
    Read specification sheet and collect tools and equipment.
  4. 4.
    Perform tasks within the given time.
  5. 5.
    Prepare a network cable as per required.
  6. 6.
    Connect workstation to existing network to the given specification.
  7. 7.
    Show tasks to the Assessor.
  8. 8.
    Shutdown computer and clean your workplace.